- Call (260) 485-5993 to request an application packet. Once the packet is requested, it may be picked up at the Township Assistance Office, at Door 12, or mailed to you.
- Follow the instruction sheet included in the application packet. Collect ALL the items on the "Requirements for Help" form. This applies to every single adult in the household, age 18 and older. Be aware that missing documents slows down the application process. All adults must fill out the "Household Expense Form" and sign the "Authorization to Release Information and Records" form and the "Verification of Eligibility for State and Local Public Benefit" form. These forms will all be included in your packet.
- Bring the completed application, "Requirements for Help" items, the signed forms, and the completed "Household Expense Form" to the Township Assistance office. If you drop off the application during normal business hours, you can hand it over in person. Otherwise, applications can be dropped off outside of business hours through the mail slot. This is not a Postal Service mail slot and does NOT require postage. Do not include your original driver's license, social security card, and birth certificate if you are dropping the packet off through the mail slot. If you drop your application off outside of normal business hours, it will be processed the next business day.
- The township can make free copies of documents needed during normal business hours. Simply stop by with the documents during our business hours and let us know that you need copies made for your application.
- The application will be entered into our system and an investigator will review your application and paperwork. Applications are processed in the order in which they are received. Once the investigator receives and reviews your application, the investigator will call and explain how township assistance works. The investigator will also ask any questions they may have to proceed with your case and will give you an opportunity to ask any questions you have. If there is any additional information that is needed for your case, the investigator will inform you of this and give a time frame in which the township needs the information by.
- By law, the investigator has 72 office hours to decide and complete your case, which equates to 1 week.
- Please remember, the application process is the same regardless of disconnects and/or evictions. Do not wait until the day of disconnect or the day of an eviction notice to apply for assistance.
- Once your case is complete, the investigator will call you to inform you what the township is or is not able to assist you with. The investigator will complete an action letter, which will explain the townships decision. A copy of this letter will be provided to you. The investigator may also give referrals, if necessary, to other agencies, and/or provide you with other helpful information.
- If you have any questions, please call the Township Assistance office at (260) 485-5993.
- Township guidelines are available on this website.